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preferences, internal site usage and maintenance data,
and to make the site work correctly for browsing and
transactions.
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ads), we may share your data with our marketing and
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technologies. Those partners may have their own
information they’ve collected about you. Turning off the
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seeing Etsy ads, but it may make the ads you see less
relevant or more repetitive.
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state privacy laws, and you may have a right to opt out.
Turning off personalized advertising allows you to
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Custom Duties and Taxes
When a package ships internationally, it may be subject to
import taxes, customs duties, and/or fees imposed by the
destination country. These charges are typically due once the
package arrives in the destination country.
Sellers are responsible for complying with the laws and
regulations of the country of destination. Generally, the
buyer is responsible for paying customs duties
on receipt of the package.
Certain countries may require certain documentation before the
items are sent. If the necessary information is not provided,
this may result in delays in the order.
Etsy will automatically collect and remit the tax from
Australian buyers where the goods are less than or equal to
AUD$1,000. Sellers may need to include additional information on
the customs form depending on the shipping method.
Information for sellers
If you’re a seller located outside of Australia who ships a
package to a buyer in Australia that is less than or equal to
$1,000 AUD, and you ship using a commercial carrier, such as
Fedex, you may need to include the information below to ensure
the buyer receives their order without delay:
Etsy’s Australian Reference Number (ARN): 3000 0920 7152
The item(s) total, shipping costs, GST charged, and full order
total.
Australian customs authorities may look at the customs form to
confirm that GST was paid on the order. Multiple items purchased
in the same order should be shipped in the same package.
Sellers who ship packages using a national mail service, such as
the United States Postal Service, PostNL in the Netherlands,
Royal Mail in the United Kingdom, or Canada Post, may not be
required to provide this additional information.
Sellers are advised to consult with their preferred carrier for
more guidance on where to enter the information above.
Customs duty is not applied on goods sold within the EU.
However,
VAT
may still be applicable and should be included in the purchase
price at the time of sale. Since Etsy requires sellers to list
their prices inclusive of VAT, the buyer shouldn’t have to pay
any additional amounts other than the total price displayed at
checkout.
Goods arriving into EU from non-EU country
When shipping goods from a non-EU country into an EU country,
customs fees and VAT may apply on these goods.
The amount of customs duty and VAT to be paid will be assessed
at the point of entry of the destination country. This may
result in the buyer having to pay additional charges which are
not included in the total price displayed at checkout.
Generally, VAT isn’t due when the total value of all goods in a
consignment (value not inclusive of custom duties or transport
costs) is less than the destination country threshold. The
threshold may vary from €10 euro to €22 euro, depending on the
EU country.
For VAT, the rate that is assessed is the rate set by the
country that the package is shipped to.
Customs duty does not typically apply on goods where the value
doesn’t exceed €150 euro.
New Zealand requires Etsy to collect goods and services tax
(GST) on all goods sold to New Zealand buyers from overseas.
Etsy collects and remits the tax on applicable orders shipped
into New Zealand. The GST rate is 15%.
Learn more about GST on Etsy.
Information for sellers
For orders shipping into New Zealand from overseas, sellers must
include the following information on the outside of their
packages and on the customs slip:
Etsy’s Inland Revenue Department (IRD) number 122-669-181.
Indication that GST has been applied.
If the seller does not meet these requirements, the buyer may be
charged GST again at the time of delivery. Sellers should also
include this additional information to the customs forms on
these packages. If a seller fails to include this information,
the buyers may be charged GST at the border and additional
handling fees. Etsy will only be able to refund the GST to the
buyer on proof of payment of such additional fees.
GST does not apply if the transaction is between buyers and
sellers both located in New Zealand.
Norway requires Etsy to collect Valued Added Tax (VAT) on
applicable goods sold to Norway buyers from overseas. Etsy
collects and remits the 25% tax on applicable orders shipped
into Norway if:
The seller is located outside Norway
The shipping address is in Norway
The package has items less than 3,000 NOK (approximately €275
/$310*)
The item is subject to VAT at the standard rate of 25%.
Items that Etsy is not required to charge VAT on, but instead
will be charged and collected at the border, are Food &
Drink (including Candy and Chocolate) and goods subject to
excise duty. For more information, visit the
Norwegian Tax Authority’s website.
* Based on June 2020 conversion rates.
Information for sellers
For orders being shipped to Norway from overseas where Etsy has
applied VAT on the orders, Etsy sellers must include the
following information on the outside of their packages and on
the customs slip:
Etsy Ireland’s Norwegian tax (VOEC) number 2021137.
Note when VAT has been already collected.
If the seller does not meet these requirements, the buyer may be
charged VAT again at the time of delivery.The buyer will then
need to pay the VAT at customs along with additional handling
fees that the carrier may apply. The buyer will only be able to
request a refund from Etsy for the VAT portion only upon proof
of payment at customs.
Sellers might also need to add additional information to the
customs forms on these packages. Review the
Norwegian Tax Authority’s website
to learn what information to include.
Starting January 1, 2021, Etsy will also collect VAT from buyers
on orders that meet the following criteria:
The purchase is for a physical item.
The buyer is located in the UK.
The total value of the package (including gift wrap but
excluding delivery) is less than or equal to £135.
The goods are dispatched from outside the UK.
VAT is applied to the full order total, which includes item
price, shipping, and gift wrap charges.
How VAT appears at checkout
If a buyer has the United Kingdom as their country in their
regional settings on Etsy, they’ll see VAT included on the item
price for listings not exceeding £135 from shops outside of the
UK.
They’ll see an estimated VAT when they view items in search,
browse, and the listing page. They’ll also see an estimated
VAT when they add the item to the cart.
The final VAT will be calculated at checkout.
Information for sellers
If your buyer’s purchase qualifies to have VAT collected by
Etsy, we strongly recommend that you include a packing slip in
the package that includes the final VAT collected by Etsy on
that order.
Sellers in the US that are shipping overseas can enter their
package information on the
USPS website
to determine which customs form is necessary.
Goods arriving into the US
When goods are shipped into the US, the buyer (“Importer”) is
responsible for any fees/taxes/duty that may accrue on the
merchandise when it clears Customs and Border Protection
(“CBP”).
If any duty is owed, CBP will charge a processing fee for
clearing the package. Duty and the processing fee are due at the
local post office of the Buyer, where the package has been
forwarded.
Information for sellers
Most paperwork for sending packages internationally has a
section for providing CBP information. However, at a minimum it
should include:
Seller's name and address;
Description of the item(s) in English;
Quantity of each type of item being shipped;
Purchase price in US dollars;
Weight of the item(s); and
Country of origin of the product itself.
Merchandise shipped through the international postal service is
forwarded upon its arrival in the US to one of U.S. Customs and
Border Protection International Mail Branches for clearance. If
the item is less than $2,000 in value and is not subject to a
quota or is not a restricted or prohibited item, a CBP official
will usually prepare the paperwork for importing it, assess the
proper duty, and release it for delivery.
Packages whose declared value is under $800 will generally be
cleared without any additional paperwork prepared by CBP.
Etsy will calculate, collect, and remit sales tax for orders
shipped to customers in
US states that require it, no matter the location of the seller.
Rest of the world
Other countries may also apply customs duty and/or VAT on goods
purchased from another country. The amount of customs duty and
VAT to be paid will be assessed at the point of entry of the
destination country. This may result in the buyer having to pay
additional charges which are not included in the total price
displayed at checkout.
As the threshold for the application of such charges may vary
from country to country, please contact your local customs/ tax
office for further information. Alternatively, you should check
with your local tax advisor for more information.
Etsy is not responsible for the collection or determination of
any custom duties or VAT costs.
Learn more on country-specific tax authorities websites:
You can obtain customs declaration forms from your mail
provider. Most of the time, these are available online.
Disclaimer: This article does not constitute legal or tax advice
and is for information purposes only. You should consult with a
professional advisor if you have any additional queries.
Last updated December 2020
Quick heads up
Shipping carriers in this seller’s country may need your phone
number in order to ship your package and share order updates.
To make sure the seller can complete your order, consider
adding your phone number so they can share it with their
carrier.
When a package ships internationally, it may be subject to
import taxes, customs duties, and/or fees imposed by the
destination country. These charges are typically due once the
package arrives in the destination country.
Sellers are responsible for complying with the laws and
regulations of the country of destination. Generally, the
buyer is responsible for paying customs duties
on receipt of the package.
Certain countries may require certain documentation before the
items are sent. If the necessary information is not provided,
this may result in delays in the order.
Etsy will automatically collect and remit the tax from
Australian buyers where the goods are less than or equal to
AUD$1,000. Sellers may need to include additional information on
the customs form depending on the shipping method.
Information for sellers
If you’re a seller located outside of Australia who ships a
package to a buyer in Australia that is less than or equal to
$1,000 AUD, and you ship using a commercial carrier, such as
Fedex, you may need to include the information below to ensure
the buyer receives their order without delay:
Etsy’s Australian Reference Number (ARN): 3000 0920 7152
The item(s) total, shipping costs, GST charged, and full order
total.
Australian customs authorities may look at the customs form to
confirm that GST was paid on the order. Multiple items purchased
in the same order should be shipped in the same package.
Sellers who ship packages using a national mail service, such as
the United States Postal Service, PostNL in the Netherlands,
Royal Mail in the United Kingdom, or Canada Post, may not be
required to provide this additional information.
Sellers are advised to consult with their preferred carrier for
more guidance on where to enter the information above.
Customs duty is not applied on goods sold within the EU.
However,
VAT
may still be applicable and should be included in the purchase
price at the time of sale. Since Etsy requires sellers to list
their prices inclusive of VAT, the buyer shouldn’t have to pay
any additional amounts other than the total price displayed at
checkout.
Goods arriving into EU from non-EU country
When shipping goods from a non-EU country into an EU country,
customs fees and VAT may apply on these goods.
The amount of customs duty and VAT to be paid will be assessed
at the point of entry of the destination country. This may
result in the buyer having to pay additional charges which are
not included in the total price displayed at checkout.
Generally, VAT isn’t due when the total value of all goods in a
consignment (value not inclusive of custom duties or transport
costs) is less than the destination country threshold. The
threshold may vary from €10 euro to €22 euro, depending on the
EU country.
For VAT, the rate that is assessed is the rate set by the
country that the package is shipped to.
Customs duty does not typically apply on goods where the value
doesn’t exceed €150 euro.
New Zealand requires Etsy to collect goods and services tax
(GST) on all goods sold to New Zealand buyers from overseas.
Etsy collects and remits the tax on applicable orders shipped
into New Zealand. The GST rate is 15%.
Learn more about GST on Etsy.
Information for sellers
For orders shipping into New Zealand from overseas, sellers must
include the following information on the outside of their
packages and on the customs slip:
Etsy’s Inland Revenue Department (IRD) number 122-669-181.
Indication that GST has been applied.
If the seller does not meet these requirements, the buyer may be
charged GST again at the time of delivery. Sellers should also
include this additional information to the customs forms on
these packages. If a seller fails to include this information,
the buyers may be charged GST at the border and additional
handling fees. Etsy will only be able to refund the GST to the
buyer on proof of payment of such additional fees.
GST does not apply if the transaction is between buyers and
sellers both located in New Zealand.
Norway requires Etsy to collect Valued Added Tax (VAT) on
applicable goods sold to Norway buyers from overseas. Etsy
collects and remits the 25% tax on applicable orders shipped
into Norway if:
The seller is located outside Norway
The shipping address is in Norway
The package has items less than 3,000 NOK (approximately €275
/$310*)
The item is subject to VAT at the standard rate of 25%.
Items that Etsy is not required to charge VAT on, but instead
will be charged and collected at the border, are Food &
Drink (including Candy and Chocolate) and goods subject to
excise duty. For more information, visit the
Norwegian Tax Authority’s website.
* Based on June 2020 conversion rates.
Information for sellers
For orders being shipped to Norway from overseas where Etsy has
applied VAT on the orders, Etsy sellers must include the
following information on the outside of their packages and on
the customs slip:
Etsy Ireland’s Norwegian tax (VOEC) number 2021137.
Note when VAT has been already collected.
If the seller does not meet these requirements, the buyer may be
charged VAT again at the time of delivery.The buyer will then
need to pay the VAT at customs along with additional handling
fees that the carrier may apply. The buyer will only be able to
request a refund from Etsy for the VAT portion only upon proof
of payment at customs.
Sellers might also need to add additional information to the
customs forms on these packages. Review the
Norwegian Tax Authority’s website
to learn what information to include.
Starting January 1, 2021, Etsy will also collect VAT from buyers
on orders that meet the following criteria:
The purchase is for a physical item.
The buyer is located in the UK.
The total value of the package (including gift wrap but
excluding delivery) is less than or equal to £135.
The goods are dispatched from outside the UK.
VAT is applied to the full order total, which includes item
price, shipping, and gift wrap charges.
How VAT appears at checkout
If a buyer has the United Kingdom as their country in their
regional settings on Etsy, they’ll see VAT included on the item
price for listings not exceeding £135 from shops outside of the
UK.
They’ll see an estimated VAT when they view items in search,
browse, and the listing page. They’ll also see an estimated
VAT when they add the item to the cart.
The final VAT will be calculated at checkout.
Information for sellers
If your buyer’s purchase qualifies to have VAT collected by
Etsy, we strongly recommend that you include a packing slip in
the package that includes the final VAT collected by Etsy on
that order.
Sellers in the US that are shipping overseas can enter their
package information on the
USPS website
to determine which customs form is necessary.
Goods arriving into the US
When goods are shipped into the US, the buyer (“Importer”) is
responsible for any fees/taxes/duty that may accrue on the
merchandise when it clears Customs and Border Protection
(“CBP”).
If any duty is owed, CBP will charge a processing fee for
clearing the package. Duty and the processing fee are due at the
local post office of the Buyer, where the package has been
forwarded.
Information for sellers
Most paperwork for sending packages internationally has a
section for providing CBP information. However, at a minimum it
should include:
Seller's name and address;
Description of the item(s) in English;
Quantity of each type of item being shipped;
Purchase price in US dollars;
Weight of the item(s); and
Country of origin of the product itself.
Merchandise shipped through the international postal service is
forwarded upon its arrival in the US to one of U.S. Customs and
Border Protection International Mail Branches for clearance. If
the item is less than $2,000 in value and is not subject to a
quota or is not a restricted or prohibited item, a CBP official
will usually prepare the paperwork for importing it, assess the
proper duty, and release it for delivery.
Packages whose declared value is under $800 will generally be
cleared without any additional paperwork prepared by CBP.
Etsy will calculate, collect, and remit sales tax for orders
shipped to customers in
US states that require it, no matter the location of the seller.
Rest of the world
Other countries may also apply customs duty and/or VAT on goods
purchased from another country. The amount of customs duty and
VAT to be paid will be assessed at the point of entry of the
destination country. This may result in the buyer having to pay
additional charges which are not included in the total price
displayed at checkout.
As the threshold for the application of such charges may vary
from country to country, please contact your local customs/ tax
office for further information. Alternatively, you should check
with your local tax advisor for more information.
Etsy is not responsible for the collection or determination of
any custom duties or VAT costs.
Learn more on country-specific tax authorities websites:
You can obtain customs declaration forms from your mail
provider. Most of the time, these are available online.
Disclaimer: This article does not constitute legal or tax advice
and is for information purposes only. You should consult with a
professional advisor if you have any additional queries.
